On 4 February 2014, when I called the call centre to transfer my membership from one club to another, I was asked to provide my ID number. Upon doing so, the call centre consultant asked me to confirm my name and then proceeded to ask me if I was Indian because I did not "sound indian". I ...
I was debited for R449.99, I called AVIS to find out what it was about and was told by Theo it was for e-tolls, I asked her to send me the itemized billing so I could view it, she sent me an invoice with a 1 liner. I called back and Solly Semoka helped me with the correct statement I was looking ...
I had 2 line renewals done on the 14/08/13, cancelling BIS subscription and CLIP as I no longer use Blackberry. I have been charged for the BIS and CLIP for Sep and Oct 2013. I initially raised the query with Abdul on 4/10/13 Ref 6859102 and was told to wait 72 hours before getting a response. ...
I have been calling Direct Axis Call Centre this week. And no one can put me through to the correct department. I have been told I would be called back and I havent. I logged an email and all I got was a robot response. I am no longer with Direct Axis and just want a statement of a GAP cover I had ...
On the 10th January i used a Nedbank ATM at a gas station only because i was in a rush and it was the only ATM on my route - I requested a R1050 amount and the ATM only gave me a reciept stating the institution was not available - and no money. I then recieved an sms stating the money has been ...
I contacted Nashua Mobile on Thursday, 16 Jan 2014 at 18:52. Firstly Nashua Mobile does not inform their clients that they will be billed for contacting their call centre either via the voice prompts or by the call centre agent. Secondly when I got through to the agent, he was not able to assist ...