On November 2012 i had an accident in my car at the company i work for... it was during that huge hail storm and the copany gate closed on my vehicle. I have been waiting for 7 months for this to be sorted out, 4 different people have taken over this claim and i have had to phone myself on a ...
On 1 May I phoned customer services to increase me dayly withdrawl amount on my current account as I needed to buy a new computer - I was robbed. After phoning and holding on for 20 minutes in total, I managed to get through to an agent who refered me back to an automatic security check, which I ...
Maitemelo was fantastic. I experienced a problem with my policy. Maitemelo said that she would take it up with the relevant department and revert back to me. This is extactly what she did. She was professional, compassionate and an absolute pleasure to deal with. Well done Moitemelo and thank you ...
I am so disgusted at 8ta customer service. Your consultants are of no help to any customer. I spoke to a numerous ppl at the call centre that could not give me a detail explanation of all the invoices that has been sent to me. I wana cancel my contract. The 1 lady said I would need to pay r800 and ...
I have upgraded my contract with Nashua mobile - from Blackberry to iPhone 5. I have received the phone quite quickly, but am now struggling for 10 days to activate my new sim card and thus cannot use my awsome new device. I have explained my issue about 12 times at the call centre and each time I ...
I've just called the customer contact centre and received the most shockingly bad service from Clement and subsequently Muneeb. The query I had was on my son's account. I opened this saving account for my son when he was about 6 years old, he is now 15 years old and I've never had an issue managing ...