Customer assist? Do they really? I am a Standard Bank customer for over 20 years know. For the first time I ran into Financial difficultly. My wife lost her job meaning a sudden loss of income, but she still has 2 Standard bank Loans to re-pay. I am trying increase my RCP loan to pay off all my ...
Today I went to the store to apply for a cellphone contract, after waiting in the queue for 15m and doing the application I was shocked to find out that I was declined due to a bad record on ITC, totally embarrassed I walked out of the store not knowing how this could have happened. I take my ...
I have had such bad service from this department that I want to pull the hair out of my head of frustration. I went to them the first time in August - waiting period 15 days. Never heard from them for over a month. After many phone calls and emails I received a sms in October to say my application ...
I find it interesting that when applying for the "customer assist" offered by Standard bank, in all the communications form them, they give you a turnaround time of 15 working days... No contact had been made by the bank to inform me that the 15 working day set out by Standard Bank cannot ...
I have been very happy with Standard Bank but now I am just out of words. I applied for debt consolidation earlier in the month and I was advised that the application would take 15 days. I then called again at a later stage and I was advised that the application would be slightly delayed due to ...
I've applied for customer assist, more than a month ago. Reason for doing so was as a result of my wife being retrenched. I applied for a further loan on our bond account to settle some of my personal debt /- R150k worth with a monthly expense of /- R5k in installments. To my mind a further loan of ...