On 16 Oct 2013 I sent an email after phoning twice enquiring about transactions on my ct card which should not be there as I am under debt review. ABSA, after phoning the third time, sent me a settlement letter WHICH I DID NOT ASK FOR. It is 27 January, 3 months and two weeks, NO RESPONSE!!! The ...
I recieved an sms saying my credit limit is now x amount. without warning no phonecall just a silly sms i was saving that credit for my kids birthday party, which is now not possible thanks to virgin money just spoiled a 3yr olds expectations. i always keep my account in credit, paying way over and ...
I have tried in vain to get the money I accidentaly transferred from my clicks credit card to a non existant ABSA account, while I was trying to pay a debtor. Its been over a year now and I have provided all the proof the clicks call centre agents have asked for to get back the money I paid. Other ...
I received a sms from Absa to call them to make arrangements for payments on my card, I went into a branch to make the arrangement (called the number from Host phone), now the arrangement disappeared and if I can't provide proof of this arrangement they got the right to take my money from a loan ...
HAVING MY DEBIT AND CREDIT CARDS WITH NEDBANK FOR A NUMBER OF YEARS, ONE WOULD EXPECT SOME FORM OF COURTESY WHICH NEDBANK IS OBVIOUSLY NOT PREPARED TO OFFER. I HAVE AN ARRANGMENT TO PAY AN AMOUNT DUE FOR MY CREDIT CARD ANYWHERE FROM R1, 000 TO R1.200 PER MONTH. I HAVE PAID R1, 000 RELIGOUSLY EVERY ...
I emailed the required documents to FNB Credit card department 2 weeks ago and until today still no reply, i've been calling the helpdesk number everyday and there's always a high volume of calls and have to wait over 30min and still no operators are available. This service is ridiculous and a ...