On receiving my credit card statement I discovered that a straight purchase had been wrongly entered as a budget purchase by the till operator at Pick n' Pay. The lady at FNB call centre was very helpful and reversed the error - BUT she could not reverse the interest charged OR answer the following ...
I phoned the Nedbank credit card call centre on the 15 June 2013 and I was given a settlement amount of R5064 which I paid on the same date as I was in one of the branch, after making a direct deposit I immediately phoned the card call centre and requested that my account be closed as I no longer ...
I called the credit card line at 10 am today to find out why an amount of EUR380 had been declined last night when I had almost twice that amount available in my account. (allowing for more than the advertised exchange rate.) I have registered for online banking and In touch notification, I am not ...
WE ARE ON VACATION IN PORTUGAL AND WENT TO FILL UP OUR RENTED CAR AT A PETROL STATION. THE GARAGE OUTSIDE OF LISBON CHARGED US TWICE THE AMOUNT. THE MANAGER IN THE PETROL STATION WAS NOT WILLING TO HELP OR DID SHE UNDERSTAND US. WE THEN CALLED OUR BANK TO HELP US REVERSE THE TRANSACTION SO WE COULD ...
I queried a transaction on my credit card with ABSA credit card as I did not recognize the merchant's name. This was logged, via email, on 31/05/13 at 0923. I received a reply via email from ishi Ganpath on 04/06/13 at 1535, saying they will investigate, and that they give the merchant concerned 14 ...
Please help I am currently in London, I lost my credit card I need a replacement card urgently, I tried the normal call in avenue and no one is prepared to assist i thought this will be an efficient transaction it has been going on for a whole week, still no help ABSA can be such a nightmare, I am ...