I contacted credit card call centre early september to close my credit card after paying it off. I cannot recall when (please check who worked on my profile and retrieve voice recordings) or trace calls from 0877421737 in September. The guy I spoke to told me that my account will be closed within 3 ...
Excellent customer service (and painless) from the Standard Bank Credit Card Division. Thank you for your prompt assistance with my query. ...
I have been charged an amount of R230.00 on the 2nd of October being charges as I was over my limit. Your yearly card fees that was charged put me over my limit. I don't have a problem to pay the amount if I had spended on my account. But your charges put me over my limit, which I feel is unfair to ...
I have a credit card with Absa and according to my knowledge my payment date is the 28th of every month. I got a call from Absa on the 25th the agent asked when I am going to make a payment of R95 on my account and as far as I know I made a payment of R950 (over the required amount) 2 weeks before. ...
My credit card expired yesterday, so I phone the ABSA Credit Card call centre to understand and inform me the reason of why they did not send me a new card as of yet. Answer from agent: "Sorry you and not been 'Fica'ed' since 2006 was the reason, My answer to that was: "so how often must ...
About a month ago i have noticed that my standard bank credit card was about to expire in September. I called the call centre to ask if a renewed credit card was on the way. The agent told me that she could not confirm that and that i could phone again a week before the expiry date to check if the ...