After numerous attempts and weeks of constant battling and frustrations with First National Bank customer care, team leaders, people in charge etc, I finally received excellent service and great assistance by none other than THEMBI KHAMBULE, who has gone the extra mile, and has achieved 'HOW CAN WE ...
Today (27/9/2013) at 9.00am I called the credit card division call centre with a query regarding my credit card. I was helped by a lady called Nomsa Ramosela. She gave me excellent service and was very efficient. A pleasure to do business with. Well done Nomsa! ...
I went into my bank on 31st August to appply for a business credit card. The business banker was not in but I was told he would contact me. He never did. I contacted the call centre and was emailed application forms which I submitted. I've been waiting close on 2 weeks for a 1 day process to take ...
On the 29/08/13 I realised that I have been billed for Credit card protection on my card, which I have never asked for, nor authorised to go off my account every month. I called Standardbank and they informed me that this has been going on since 2011. I asked them to look into the matter as I find ...
Hi I have an interest free credit card and have been charged interest on the account as it was apparently a cash plan- something that I have never heard of before. Also Standard bank refuse to let my repayments into my credit card be offset that amount. Standard bank has notorious poor service and ...
I was retrenched, and as a result I had to claim for Unemployment, ABSA Credit Card Division (Legal) contacted me, advising me that the call was recorded - I informed them that I had been retrenched, and that I was waiting for my UIF to go into my account, the woman advised me that she would cancel ...