Today at about 14:00 i had a privillage of talking to one of 1lifes best consultant, although i was calling to cancel my services she made me want to keep the service. She took her time to explain the process to me and gave me additional info about the package that i had taken up. I may have ...
I typically dread phoning call centres as they usually tend to take far too long to generate disappointing results. So I sent an email query to ABSA's email address for general enquiries, expecting to get a badly worded response 2 days later, as seems to be the norm nowadays. Instead, I received a ...
I have a loan with African Bank. On the 29/11/2013 African Bank deducted my account twice for an amount of R675.96 which meant that I was debited an amount of R1351.92 instead of the agreed R675.96 monthly installment. I contacted African Bank Call Centre and spoke to Onnica who advised me that it ...
I made an arrangement for a reduced installment for three months from the end of November until the end of january to my suprise on the 28th of November the whole amount was debited despite having made arrangement on time. I phoned their contact centre on the same day I spoke to Chantelle who ...
After experiencing a transaction on my account and many hours of phone calls and frustrating talks with various people in the contact center not one agent was able to provide me with proper feedback as to when i will receive my money back. all that was told to me that there is a procedure and it ...
I've been trying for months now to get a simple policy transfer done end every week there is a new problem. I AM SICK AND TIRED OF THE BS EVERY WEEK. YET ANOTHER HOOP TO JUMP THROUGH - I DO NOT HAVE TIME FOR YOUR BUREAUCRACY AND BS!!! THIS COULD HAVE BEEN ADDRESSED MONTHS AGO, WHY NOW? NO RESPECT ...