I have had a string of complaints against Telkom some I have written on the website before, but credit is also due when they go beyond the extra mile. Telkom double billed me for the month of March when their debit when through. The first call that I received today was from Telkom clarifying ...
Last month on the 21/02/2013 I complained about cell c on HELLO PETER that they are busy deducting the get it rewards fee after I cancelled that contract in December, one of the consultant called me and told me my case is under investigation and the will get back to me with the outcome and refund ...
I have household insurance with Hollard from 2011 and i contacted them to ask for a fax number to send the evaluation certificate for my Jewels that i have insured with them, once the consultant Precious found out the amount of the value of the items she advised me that they cannot insure the ...
I wanted to activate LTE. I called in 4 times in the call centre. 1) the 1st time the agent transferred me to technical but guess what the line got cut and that happend another two times. ARE YOUR STAFF PROPERLY TRAINED?? do they know how to transfer a call? so the last time i called, when i ...
On Sunday 17/3 I received a call from a call centre agent advising that I had not paid my account. I said I will look into it. I did not receive a statement due to the postal strike and paid a guesstimate amount R500. At no stage did she say what amount I was short. She then had the audacity to ask ...
I have been trying to get a phone through your company and it is so sad that I had to contact your contact centre twice and still I did not get a reply nor call- back to acknowledge my request. This is really bad service, especially for a potential client like me. May you do not value your clients. ...