I would like to commend Ernestina for the manner in which she handled this claim. Ernestina was friendly, efficient and very competent in dealing with the matter. She is truly an employee that goes beyond the call of duty. My claim process was painless. It is because of staff like her that clients ...
I am supposed to obtain authorization before seeing a specialist. On the 5th of July I called momentum to obtain authorization to see gynaecologist on the 8th of July. I called again to obtain authorization for a second visit on the12 th of July. My scheme allows me 2 specialist visits per year, I ...
I was involved in a car accident with an Integrisure client and am now claiming as the third party. Knowing that this is going to be tedious, I have been trying to make sure I submit all the correct documents and follow the procedure to speed the process up. I finally submitted what I thought were ...
Earlier this year I logged a claim with discovery life as I have been deemed unfit to work in my profession as a nurse by my treating specialist, I have submitted a claim in January while I was put off work were discovery requested reports from the treating doctor and a report from an accountant ...
I refer to my previous report (complaint) Old Mutual declined the severe illness benefit claim. They say that the maligma melanoma cancer is not severe enough as it has not penetrated the tissue.( this was never explained by the insurance broker!!! He stated that the policy will pay out when the ...