Complaint started last year when no service was provided when I took my Mom to submit the claim forms for the policy. Apology received and accepted and had to wait for estate account to be opened. Received all docs and resubmitted to Anah on 18 September only responded 26 Sept. Anah requested me to ...
My car was written off as from the 11th August, according to Iwyze by the way. What I find surprising is the fact that the bank and Iwyze are still debiting their monthly instalments where as I do not drive the car, nor the insurance's courtesy car. the problem is that I cannot buy another car, ...
With a previous claim made, I had to wait months to receive my money. Their excuse was that i I sent the claim form to customer care rather than to claims. And it takes -2 weeks for customer care to forward email to claim dept. (really!!!) And now on the 13th of Sep I sent a claim but forgot to ...
I am so impressed with Virgin Insurance, their service was wonderful. They finalized my claim within one week and 4 days. They kept me up to date with the progress of the claim and were helpful and friendly all the time. Thank you for all your help and for the wonderful service. ...
I contribute every month to this medical scheme. I have a savings balance that I can use for valid medical expenses. I went for an expensive X-Ray, and asked my medical aid to pay for it out of my savings. They declined, so I paid for it myself. I then submitted my claim a few months later and they ...
On the 8th September i had an accident, i lodged a claim with Unity and my claim was handled by a very rude lady named Portia. Throughout dealing with me, she was not sympathetic nor friendly, considering what i was going through, her attitude was the last thing i needed. Portia informed me that my ...