I just would like to say thanks to Natasha Williams from the claims department she handled my claim so efficiently and fast she is very helpful and such a great consultant.. THANK YOU!! Keep up the good work.. ...
Just would like to say very tank you to Khanyisile from claims department she is a big asset to your company as her service is top rated with customers!! Her people skills are fantastic!! Keep up the good work!!! ...
I submitted two claims to discovery health, I'm expecting for my self payment gap to reduce, yet the amount has not reduced. Instead I received two payments and the balance of the claims were not entertained. I would like to understand why these other claims have not been added to my self payment ...
I SUBMITTED MY CLAIM ON MONDAY 27/05/13 VIA FIRST FOR WOMEN'S WEBSITE. I WAS SENT A SMS STATING THAT A CLAIMS AGENT WILL CALL ME WITHIN 4 WORKING HOURS TO ASSIST ME. IT'S WEDNESDAY 29/5/13 AND I'M STILL WAITING!!! I CALLED THE CLAIMS LINE AND SPOKE TO ASANDA WHO SAID HELPED ME CAPTURE MY CLAIM. SHE ...
On a Saturday morning a month or so ago I was sitting inside the roof of my house with water pouring through the ceiling and light fittings and the ceiling board straining under the weight, I called my insurer, Outsurance because they "bend over backwards". The lady said they can register ...
I have been trying to get through to the Claims department for the whole day today. The lines are not working, however one can get through to the other departments using the same 0860 10 90 99 number!! I spoke to a helpful lady called Zanele in Enquiries earlier and she said she would forward my ...