I signed a contract for an Alcatel one touch Tab with wifi router at the Canal walk branch on the 8th of Feb. As I have a contract with Vodacom the (very moody and unhelpful) consultant said it was approved but they have no stock, so I need to wait. She was unable to tell me how long it would take. ...
I went to get ownership of my contract moved from my fathers name to my name. Before I did this I checked on the vodacom website for the document requirements of doing this. I also called in to the Vodacom call centre to check the requirements of doing the transfer of ownership and I was informed ...
I received a text msg on the 13th from 8ta informing me that my complaint has been resolved. I have no idea what that implies, will I be refunded? wont I be refunded? When I contacted the the call center they were only able to confirm that the issue has been resolved and they also did not know what ...
Thanks again for great service bud- Company is loosing a great consult. ...
I took a renewable (after two years I'd take an upgrade and continue with the payments of the account as per the contract) account from Vodacom, . I was paying an amount of R460.00 per month. I lost the sim card that was linked to the contract, after a month of loosing the sim card I got a call ...
We wanted bed wraps and they did not have the correct size there. The first person who eventually helped us did not go the extra mile and said "can't help you as we are off line" Arnoldo however, took the initiative and started phoning vaious branches until he found what we were looking ...