I submitted a claim via telephone, not knowing the process as it was my very first insurance claim. Especially after a traumatic experience one is not always keen to be question left right and centre yet we know we need to. Lucky for me a very friendly and efficient lady named Nathania Esau ...
On Saturday, 09/11/2013 i purchased a denim jacket for R299.00 form Honey Child clothing. I produced my standard bank debit card to pay for the item, i was informed that the transaction did not go through. Inquired from the shop assistant if she was certain that there was no debit from my debit ...
Would like to thank Jenna for her efficiency when I called the Virgin Insurance Call Centre. She knows how to deal with customers who have questions about their policies and above all she gave me some good advice about my package. Things that we take for granted as clients and only realise late how ...
I delivered my BMW 320i for an oil leak repair on Wednesday 30th at 8am. I was called at 13h00 to say it would need to overnight and that is should be ready by 13h00 the next day. On Thursday I called Warren, the service consultant, between 13h00 and 15h00 as to when the car would be ready. Warren ...
Booked a cruise on the MSC Opera from Genoa to Cape Town in April!!! Paid upfront for cruise packages Paid upfront for hotels, flights and transport After begging to get my tickets for 3 months I found out 3 days before we fly out that the agent has not booked the hotel, the cruise, or the cruise ...
R6700 was paid to NWI to assist my wife with a spousal visa as she is from Georgia. At the time, we were engaged. We planned to get married in July but had to postpone due to the Visa application process. In August NWI told me that we could no longer apply for the Visa I paid for and it is best to ...