A few months back my girlfriend and i went to Vodacoms Canal walk branch to upgrade our blackberry contracts to the Note2. Steven is the name of the sales guy tasked with assisting us. He kicked off the process with identifying what package i wanted then let me chase him down for a week only to ...
I bought my packard bell laptop on the 25/01/13 and within 11 days the power adapter plug in did not respond or work, I sent it in for repairs to the acer company and two weeks later received it back. when I put my laptop on it was still broken and the sent it off again the same day, another two ...
I am a very disappointed and disgruntled customer! I have been a customer at Edgars for more than 10 years now. I had to FICA my account twice in the past. The last time was in November 2012. Since February 2013, my account has been blocked at every attempt to make a purchase at Edgars or Jet ...
I went to collect my cheque card at the ABSA branch. Firstly, there are just 3 client services consultants working at the desks at a very busy mall canal walk. I stood in the queue for almost 2 hours to get to the front of the line. Once I eventually got to the front, they gave me my card which had ...
In Jan 2013 I opened an account call moms and tots whereby I could earn loyalty points and if I spend well over R 300.00 I would be entitled to a free goodie bag. I spent well over R 300 in early February and they said they would call me as soon as my bag came from the head office according to ...
I am utterly appalled at the disgraceful way in which this branch neglects it's customers! Kelly, a supposed service consultant who was on call with me, decided to gossip and bad mouth me as customer to her colleagues while I was on hold. To which I overheard everything and when confronted, was not ...