Made booking via Central Reservations on 18 December, received confirmation. 19 December received a call to ask for payment. Send through proof of voucher which were bought with Nedbank Greenback rewards, to consultant A, on 20 December received confirmation again, from Consultant A, and mail from ...
Subsequent to my complaint 3 weeks ago regarding an overcharge of a sun international reservation, I received a call from Astrid Gopaul at the Sun International Customer Care Division. She apologised for the way the matter was handled, and agreed to refund the overcharge difference to my credit ...
I have made a booking with above mentioned resort Forever Resorts). Upon getting through to Central Reservations, and confirming my booking, I thought I would just check with the resort itself. It was stated to me that they have not received any such booking and that they were not sure whether they ...
We made an online booking for 3 rooms at the Palace and on checkout got a total cost and proceeded to confirm. When we received the confirmations via email the rate was higher. We called the reservations number and were put through to Cynthia Okuonghea. She argued that the rooms were at the rate on ...
What a fiasco Sun International is I wanted to book accommodation on Thursday 24 October for Monday the 28 October for two people at the Cabanas. My first call I was told that they only have single beds available. My second call I was told they could not guarantee me a double bed. I then asked how ...
Dear Sir, Is my understanding of your policy correct. If I purchase a ticket for say R3000 Jhb to Cape Town and then make a telephonic flight date change your policy is that if the transaction does not go through that very second (ie insufficient funds) the ticket is immediately voided and I ...