I have been under debt review for a few years now and at first I received excellent service from Consumer Assist and the personal consultant I dealt with. Then a while back they changed from a personal consultant who dealt with my account to having to contact the customer centre for help. As I work ...
Thank you to Munier Gaffoor from the Virgin Money group for assisting me with my claim. He provided a service that proved that Virgin Money South Africa is business run as if it were in a first world country. Excellent service from Munier. Please continue to keep up the great work. (Supplier name ...
So after a long saga with Vodacom, a Sunet calls me to ask that I book in the phone (Nokia Lumia 610) at the Cellucity in Cavendish, Claremont. I booked in the phone 2 Sundays ago. I have heard nothing from her or Vodacom. Did anybody receive my phone? Have the confiscated it and declared it too ...
I reported my wife's mobile damaged after falling off the balcony at lunch time and a new phone was delivered the next morning at 9am!! really awesome service Outsurance!! ...
Some few days ago I applied for a new connection, today I get a call from a 0313632900 stating that they are calling from Telkom. The call centre agent refused to spell or pronounce my first name and surname correctly- the call ended with her simply putting down the phone and not assisting me. Am I ...
An electronic payment was done on 25 October 2013 from the Nedbank account HE de Bruin to the account of SIBUSISO NGWENYA, but the account number 6277 43 0011 00 6818 590 was not referenced in the payment. Assistance was requested 11 times (telephonically and in writing) to allocate the payment of ...