Given the current system issues plaguing the call centre, Nolwazi Tsoane showed a tremendous amount of patience and a great attitude in assisting me with my query. Thank you and please continue providing such an excellent service. (Supplier name changed from Virgin Money South Africa to Virgin ...
The blackberry 9790 which was wrongly delivered 6 March 2013, collected 18 March 2013 after lenghthy mails and phone calls, its still on my name. I have been trying to have this phoned cancelled since the 6/03/13 but they keep coming up with new excuses delaying cancellation. They ask me for the ...
I placed an order and paid for a set of Knives advertised on the Groupon Website on 19 Feb 2013. The details state "allow up to four weeks for delivery". When I emailed Groupon on 7 March to query the non-delivery, I received a response they apologised and said that the item has now been ...
I utilized the FNB Quicksell product, sold my house but had a shortfall account of R100k. Ive honored my payment arrangement every month for over 3 years. Last year i applied and was approved for 3 FNB personal loans. Recently, ive opened a Vodacom contract, Edgars account and applied for ...
I would just like to thank Pierre from the student advisers section for going the extra mile in giving us continuous feedback with an issue we had and for always returning calls when he said he would. This was greatly appreciated and this type of service is not often found today. ...
Early October 2012 i called cell c asking them to activate insurance for my cellphone.consultant assured me that i was covered and i left it at that feeling relieved. Feb 2013 my phone was and i called cell c to claim only to find out that I'm not insured, reason being when i upgraded i forfeited ...