February I purchased a new I-phone contract from Nashua mobile and was promised world class service and free minutes and free data (all for R500 per month). Come my new phone bill and BOW, R1500 deducted from my bank, next month again R1500. I contacted the call centre and asked for a full itemised ...
I booked a 2 night stay at Hornbill lodge and legends, unfortunately when i paid with my credit card there were a technical error and thus i could not see if my payment had been received or not (this happened over the weekend) I then sent a request to cityslickers to advise me if the payment ...
I used purchase electricity online from [URL Removed] for years. This service was stopped at the end of April 2013 and transferred to [URL Removed] . I registered online with [URL Removed] in April and have now tried to purchase electricity 8 times tonight without success. The callcentre was very ...
I purchased a Nivea product and it did not work for my skin. Logged a complaint on the Nivea website and received a response from their customer service the following day. I am happy to say that my query was handled efficiently and effectively. They replaced the product, no questions asked and also ...
Over the past months I have been a Virgin Mobile Customer. Unfortunately I have chosen my service provider poorly... or should I say I have chosen a poor provider of no service. On numerous occasions my phone has shut down, cut calls, frozen and lost signal. I have complained, restarted my phone, ...
I am currently abroad and have been making payments on my Edgars account either electronically or via my mom back in SA. I have a 6-month payment plan and in March I noticed that the instalments remained the same regardless of the monthly payments. I contacted the accounts department in Cape Town ...