19th July - I emailed and requested my policy be cancelled effective immediately 8th Aug - I noted I had been billed for August, I called customer service, instead of cancelling and giving me a refund I was bullied into taking a lower premium and not given the chance to speak to my broker or think ...
I recieved a reconditioned handset from MTN on Saturday after complaining about my faulty phone. The new handset worked for no less than a hour then seized to function. The phone does not connect to BIS both myself and my branch have tried everything the phone will not link. It is a OBF they said I ...
I have spoken to a consultant, Lamy, twice already and still i have not received a response with regards to the payment of a claim. Well this just cements my perception of Bonitas as a medical aid company whois incompetent and unprofessional. ...
I took out a Virgin Mobile contract a few years ago. It was one of my first cell phone contracts. I ended up paying my last instalment when my contract ended a few years later, not knowing that cell phone companies charge you in arrears and that even though my contract ended, I still had to pay ...
I HAD a contract with your company about 2 years ago. Please send me proof ASAP that my contracts deleted off your system and paid up in FULL!!! ...
I phoned Virgin Insurance due to two conflicting letters written the same day. The first stated that my claim will not be paid due to the fact that I do not have buildings insurance, the next due to the fact that Virgin hasn't received all the relevant documentation. Odd, seeing as they state to ...