On the 1st July 2013 I tried booking a holiday in the Kruger park for July 2014 using the Kruger [URL Removed] website. I gave them a detailed layout of my request, consisting of 8 nights and 4 camps, with specific codes for specific bungalows etc. I was told I would receive feedback on 31 July ...
They dealt with my query regarding undelivered electricity tokens with incredible efficiency and were polite, helpful and personal in their response - no generic correspondence at all. All other businesses customer service strategies should be modeled off this one. What a pleasure. ...
I have been a subscriber to the Cape Times for around 10 years now and without fail, every 6 months my newspaper suddenly doesn't arrive. When I call them, they say I haven't renewed. However, I never ever receive a renewal notice from them, so how can I renew???!!! With so many people not reading ...
Jaques, thank you for the great service! You are truly an asset to your organization! ...
I was contacted by consultant about this amazing voucher program. It was never mentioned to me that this is a 12 month contract that you must pay, nor did they say anything about a cancellation fee. Very misleading when they speak to you, only read some of the terms and condit to you, and that is ...
I have opened my UCount with Standard Bank and bought an item on the site. It shows as being dispatched within 2 days. After caliing the call centre I was told that I will only receive the item within 10 days from dispatching. This is absolutely nonsense, the client does not care when it is ...