The damaged iron was collected from their agent in Pretoria West to Head office. I was contacted by Merle Stuurman that my account will be credited because the iron cannot be fixed. I called customer service yesterday to order the iron and I was told that my account was not credited. ...
My contract ran its due course and I decided to request a account closure, I then received confirmation that this has been done... I sent a follow up mail as well but to no avail. Below is a copy of the mail that was sent. Be aware of this place and there contracts... Easy to get one not so easy to ...
Even though I have called and sent emails to cancel an unlawful charge on my Telkom bill, Trudon has not lifted a finger to sort this matter out. They played us back a message from 2011, claiming that this made it okay for them to charge for a CANCELED account (in 2012) in 2013. The business isn't ...
I logged a complaint here on hello peter 2days ago and i am unable to update my response on the same complaint. RCS AND VVM, I am still waiting for the paid up letter. it is impossible to pay in May and still not have the payment reflecting in August!!! I URGENTLY NEED THIS LETTER BEFORE COB!!! ...
Called in to the call centre at 10:12 to add xtra view call dropped. Called back agent advises need to get I'd no and details from previous owner. Call back give the information again I get transferred. at 22:57 to xtraview I had to repeat information call drops. Call back at 22:58 again agent ...
WOW 8ta. YOU CONTINUE TO SURPRISE ME WITH YOUR PATHETIC AND UNPROFESSIONAL SERVICE!!! Im still waiting for one of you guys to call me back, and still waiting for my line to be switched on. You guys make mistakes and then your customers must suffer. IM SICK AND TIRED OF YOUR SERVICE? SWITCH MY LINE ...