After been on line for 42 minutes and 11 seconds and been put through from pillar to post MTN's Bongani nor Dumisani could not advise nor confirm if my contract has been cancelled as requested in August and September 2013. How difficult is that? According to Bongani my account has been flagged at ...
To Mweb, i have been sending emails and seems noone wants to answer my few questions. i got the 1MB uncapped and when i signed up the contract, T&C's just said AUP and nothing specific abt amount of data usage. now in the middle of the month i get throttled, and i when i tried to cancel i am ...
I cancelled a contract on the 24 August 2013. They said the courier will collect the phone within 10 - 14 working days. On the 17 September 2013 I phoned again. Then I was told the contract was never cancelled. They eventually found the initial cancellation with ref # EC-ZH2K-2JK93T. Again they ...
I cancelled a contract within 7 days of receiving it due to vodacom not using my existing prepaid number. two months later im still being billed. After calling in twice and confirming the account has been cancelled and my money will be refunded, i get billed again the end of September. Customer ...
I cancelled my contract on the 8th of august. Last month 1 september I still received R135 airtime. I called sunday the 01st september to query this because I cancelled the contract, I got a ref number because no one could assist me. I explained to the consultant that I will not be liable for the ...
Cancel my line!!! That is all i want and do not dear charge me for the coming month just because your service is up to! ...