My contract is up on the 24th September and have been trying to get hold of the cancellation department. On Friday I was on hold for half an hour and could not wait any longer. Then today I was on hold 20 mins only to be told to call back as the systems were down. I asked the lady to call me back, ...
Absolutely no service at all. I've stayed on the phone for hours but nobody answers. I've been trying from 2nd Sept. I don't think Vodacom actually has someone at this department. If Vodacom keeps this up I WILL let all my contracts end and then switch to another service provider. I've got three ...
Ive been trying to get a hold of Vodacom to cancel my contract for 1.5 weeks now. I called customer care, and was told to call 0821958 during office hours. Ive done this everyday, 3 times a day, for the last 1.5 weeks. I have been on hold for no less than 42 mins at a time, until I can no longer ...
I complained to Vodacom about no coverage at my residence. I was advised that new towers will be put up in the next year in my area (what am I suppose to do in the meantime???). On 7 August the data department went out to check the signal. Later in August I requested my contracts to be cancelled ...
I've been trying to cancel my TV Licence for over a year now. I moved to the UK 2 years ago, and I'm being threatened with legal action, but I've sent through all the information they require to cancel the licence. It costs me a fortune every time I have to phone from SA. It's ridiculous!!! ...
I originally closed my ADSL account with Telkom in writing by email and telephonically on the 30th of May giving them 30 days notice. I have subsequently phoned again 4 times, have re-emailed and have visited two different Telkom shops. In each instance Telkom confirms they have a log of the ...