I was told that my contract would be converted to prepaid on the 22nd and must recharge with R5 within 24 hours of this happening for it to take effect, I followed the procedures but had still not been converted so I phoned cancellations and when I told this to the consultant, she laughed at me and ...
This morning I was assisted by Lwazi Zibi from budget insurance regarding the cancellation of my policy and I must commend him on his excellent service and very well spoken telephone manner! It was a pleasure dealing with him! ...
I called to enquire about the proces of canceling a contract, I was told the Phone needs to be within 14 days from the day of purchase. I asked if there were terms either than the 14day's grace period, they said no I just need to take the phone back to the Vodacom outlet. I went to Vodacom 4U in ...
Upon cancellation of my insurance policy, I received very swift and friendly service both telephonically and via email. Sharon was so pleasant to deal with and I hope that others have the opportunity for her to help. She was very professional and very, very helpful. Thank you for such wonderful ...
Telkom Cancellations do not answer - I waited 20 minutes. I cannot cancel my Telkom account, even though I have moved from my premises. ...
This is day 2 that I've spend 15 minutes on hold and still not have my query listened too. Yesterday, I was told I have to call back in 1 hour as their system is down - I HAVE TO CALL BACK because THEIR SYSTEM IS DOWN!! Unacceptable! I've just spend 15 minutes listening to music and now you want me ...