I have really lost all trust in Telkom to provide a decent service. I called the call centre to place an order to move a line 2 weeks ago. Up until today, the line has still not been moved. I called the call centre numerous times to find out what is happening and have made 2 escalation attempts ...
I was in hosp in June this year. I was waiting for them to finalise the claim but after two months of calling them and they never call me back I have to call them to hear what is going on, they ask for a medical report from my family doctor that I have to pay for. In 2002 I had sinus Thromboses and ...
I upgraded my phones with cell direct this year around April or May. They had called me so I agreed. I was told the upgrade was free. Anyway I get my mobile statement on the 02 September and it said was a bill for R1009.00 which was the R200 X upgrades and the bill for R609.00. I phone the call ...
I dont think all my claims were processed right as my chronic claims were subtracted from my savings. Everytime i phone the callcentre i get a different reason why. (From threshold explanations to doctors claim code errors to people not knowing). All i need is someone who can take me through each ...
I've closed my Credit card Account in July2013 I am still getting billed on a monthly basis from Discovery. After I logged a complaint with discovery card, I got feedback from discovery card to say my call has been closed and too rate their service. Barry Sunde responded and asked me too rate your ...
Am getting frustrated regarding to service i got from Tracker. I called last month around 27 September. wanting to cancel the product as it has never worked almost a year now. I had a problem with the device not working, there will be times when i will leave the device at home and i will not get a ...