I previously wrote a complaint here on the 4th of this month as I was struggling to get assistance from the call centre, I was assisted by a lady named Ruth who resolved my issue of cancelling and closing my account and she reassured me that everything was in order. To my surprise my bank account ...
It is with great regret that I find myself having to resort to reporting FNB's poor service. I have been debating whether or not to switch to FNB for many months now. All the advertisements and positive feedback received via word of mouth have been inviting. Finally made the decision to switch. Not ...
I have been trying to get hold of the call centre to cancel a contract. As it is now a new month, there will be additional payment for the new month. ...
In December I had 'soft blocked' my account at a limit of R120 above my subscription of R159, in total R279. Only to be billed an amount of R1066 this month. Upon querying this on Friday 03/05/13 I was told that an investigation would be done and a report would be emailed to me by Monday. When I ...
Good Day I just want to change my cell number i have given the 8 digits on my card now the lady asks me for my pin number why??? ...
IS MOMENTUM TOO IMPORTANT TO CONTACT THEIR MEMBERS WHEN THERE IS A PROBLEM ON THE CLAIM SUBMITTED???. THE CONSULTANT TOLD ME THIS MORNING THAT MOMENTUM WILL NOT PHONE BUT I THE MEMBER WILL FIND OUT IT IS NOT PAID WHEN I GET MY STATEMENT.. WHEN WILL THAT BE??? A DAY A MONTH A YEAR??? I AM TIRED OF ...