I upgraded one of my Cell C contracts 2 months ago with the Straight Top Up 30 where you get 30 minutes and 30 sms and 30mb data. It shows me I have my 30mins left but can't phone tells me I have to recharge my account or phone the call centre to increase my limit. I can only phone Cell C users ...
Today i decided to register for online banking, and after much effort of not coming right i decided to call the call centre, after waiting for a few seconds for an agent a young lady by the name of Lihle Nene took my call and from the time she started speaking to me it was a great pleasure, she was ...
It saddens me that the most innovative bank in the world, takes 5 weeks to deliver a phone. My sister has been waiting and calling the FNB call centre once every week to follow up on an Iphone she was approved on 5 weeks ago. The first week they said it takes 14 days for the process to be completed ...
This morning I called to add a "ad hoc" bundle on my mobile number. With my first attempt, I confirmed all my details and was then put on hold when requesting the additional service, which is understandable. Why does your agents not come back to the caller after several minutes to confirm ...
Tried calling to change the vehicle on my current policy : Call Centre Question: Have you had uniterrupted insurance for 7 years. Me: No. I've had insurance on a vehicle with Outsurance for 5 years, then for 2 years again Call Centre Operator: So you have had 7 years UNITERRUPTED insurance then. ...
I never complain about anything unless it's really urgent. Months ago last year I complained that we (me, my father, my sister and friends) do not get network when we are at home, we were given a number to call and we called. The people said they would come and never came... called again and still ...