I CALLED INTO DISCOVERY TO QUERY A CLAIM THAT I NEVER SUBMITTED. AFTER HOLDING ON FOR KNOWS HOW LONG, A CONSULTANT PICKS UP AND THEN TELLS ME SHE HAS SYSTEM ISSUES AND CANNOT HELP WITH MY QUERY BUT WILL PUT ME THROUGH TO A COLLEAGUE. INSTEAD OF DOING SOMY CALL GETS TRANSFERRED BACK TO THE MAIN MENU ...
So I had a complaint about Bad Service (Still Have). The reply on Hello Peter was nice, making everybody believe that MTN went out of their way to resolve my issue. FACT IS THAT TILL TODAY IT HAS NOT BEEN RESOLVED!!! Money taken off that MTN can't tell me what for??? Phoned today, 4 calls to try ...
After Numerous emails and telephone to you (which I see I get charged for) I still have not received the documentation I requested Since you can't give me what I asked for, I will not pay for something I dont know about. ...
Good day I would just want to mention the best customer service I have ever received from any company came from Miway where Tulani assisted me. I was looking at better rates on my house and car insurance and Tulani made sure that I received the best deal. Not only did he stop there but called me ...
Good Day I called the call centre and spoke to Vigi in the general inquiries department. I wanted to know more about the prestige cinema in Rosebank. I asked her something twice as I did not hear her the first time she responds by telling me I just told you that and starts answering me for the sake ...
I called Vodacom Insurance claims yesterday afternoon @ 16h55 requesting an agent to check which of the Vodacom Shop will have a certain phone for me. he promised to get back to me this morning it's now 10h42 and he hasn't called back. I then took the initial to phone back and see if they can ...