Its always a relief calling a call center and the person on the other side is competent, friendly and helpful!! It really made the whole experience much more bearable not having to repeat everything, explaining simple stuff and having to argue with people over the phone. BIG THANK YOU to Jadene for ...
Just a big thank you to Ricardo Zaal, he managed to give me the best advice and premium. I callled in to move my policy, not only did he manage to give me a lower premium but he highlighted the most important things I need to look into when taking cover. I still have the same comprehensive cover ...
The call centre is useless and finding someone to assist is just as bad! ...
I am still waiting for my money to be refunded. Sipho contacted me, asked for proof of payment & advised he will do the refund asap... and I am still waiting! I've emailed him numerous of times & have heard nothing back! ...
This is not the first time this has happened. I phone the absa general call centre with to find out about the balance left on my student loan. I expected them to transfer me to the right call centre that deals with it as i do not know the number. Turns out i was just transferred back to the general ...
After 5 Hello Peter reports, complaining of KFC's shocking lack of customer service, customer feedback and terrible delivery service, KFC finally responded. Their response was pathetic. I was charged a R45 delivery fee (it was meant to be R15) The delivery guy didn't have change, so I was then ...