I'm an FNB customer and have been for many years. I was delighted when Standard Bank launched their new UCount Rewards programme. I'm a Standard Bank customer but was considering closing my accounts with the bank was considering changing for good but had no luck finding out about the programme as ...
I am a short term insurance broker, and obtained a quote from the A&G Broker Division Call Centre. The client accepted but when their underwriters called him, the premium increased. They said this is due to him only having his own insurance for less than a year, although he told them he was an ...
I have had an exhausting battle the last few days with Fedhealth getting my managers chronic medication approved for earlier collection as she is leaving for Argentina soon. Some of your agents are TERRIBLE: We sent an email with the request and the flight ticket, medication and branch for ...
I have been on the phone waiting for anyone at the call centre for almost 40 min now, and there is just no answer. This is a government institution, DOES NO ONE THERE WORK??? This is completely unacceptable!!! And I have to pay my hard earned taxes so that these people can sit around and do ...
The question: I opened an account and did not receive a card with it. What are the procedures to obtain a card Response 1: We don't give confidential information over e-mail. Call us. Me: I don't want confidential information. I want to know what the procedures for a new card is. Response 2: Call ...
Ive been an FNB client since 2008. My service provider has said ebucks should exist on my profile. I have an eBucks profile. The accounts for some reason were not linked and no body can tell me whats happening. Please advise and how can I be sure that bucks were earned for rands spent. ...