I simply cannot understand the feedback these agents at the call centres give you. they are NOT trained properly. I have been trying to close my bond since March this year and cannot get a straight answer. Everytime I call to check on the progress I'm told a different story!!! Please someone with ...
I have just received a ridiculous data bill of R10000!! I have two data contracts with Vodacom and I have never exceeded the usage on either. We recently got a wireless router and the incorrect sim card was put into the router unknown to me. This simcard only has 500 meg available and does not cut ...
I wanted to cancel my adsl line / isp with telkom and i was put through to Rozaria. She told me they will give me a discount and with everything included i would not pay more than R900 and that will be the only amount billed on my account. I got my bill this month and it was R1700. Then when i ...
Once again I try calling cell c to have my limit increased, however I do not get put through to anyone! In addition, I send an e-mail to customer care, and they still do not respond! What is the point of having a customer care centre if people do not respond to your calls nor the time that you take ...
For the past year I have been complaining about the network in my area and been repeating the same thing over and over, I lose 3G, and cant connect on EDGE, I'm trying to get to the bottom of this and to maybe find out if I should leave Cell C AND IF THEY CANT PROVIDE WITH A SERVICE IF THE ...
IM SO OFF AT AFRICAN BANK THAT EVERY SECOND MONTH THEY DEDUCT ALL MY MONEY OUT OF MY ACCOUNT AND I MEAN ALLLLLL MY MONEY. IS WRONG WITH YOU CANT YOU FIX THIS PROBLEM? IM SO FED UP WITH THIS COMPANY. PLEASE RETURN ALL MY MONEY BACK TO ME!!! ...