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City: Call Centre
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Page 358

Cell C
And Passing the Buck

I Angelo Mount called Cell C call centre and reported to them that large amounts of my air time is missing from my account. They gave me a reference number (131021016822) and told me that they will look in to it and give back to me with in two days. I have called them on a number of occasion ...

Nashua Mobile
The small print

My mom has just called me in tears to explain that my sister had a cell phone bill of R1300 last month and R2386 this month. She could not understand as she set a limit of R150 when the contract was taken out. She told my sister that she could use the phone and she would never run a high bill as it ...

Vodacom
Customer Care

After spending 3 months trying to correct an incorrect contract got a call from Vodacom and the problem was promptly sorted. Was given 500 Mb of data for all my troubles witch was very welcoming. Then after 2 months after getting my airtime & data bundle as per contract the remaining 495 Mb of ...