I have had a Cell C Contract for over 12 years upgrading every two years with them. On the 18th of October I tried to do my upgrade which is due. The call centre agent did all the necessary with regards to the upgrade only to tell me at the end of it all that she could not because that special ...
I have been having bad sync speeds (1 Meg at most 2 Megs) with my DSL internet connection (4 Meg line) and have been on the phone a few times to report the fault. Last week Wednesday I received an SMS stating the problem was resolved and indeed it was working at an acceptable speed (just over 3 ...
Over a week ago I phoned Virgin Insurance to request a claim to be logged. I was told that I would be called back shortly due to there been no one that can help me at that time. This is unacceptable to start. I pay allot of money to have this service and to be told no one is available is ...
Tried getting a settlement letter Saturday while sitting in the bank. Tried twice every time put on hold for 30mins. This is pathetic service!!! I still do not have a settlement letter. Sales pick up in seconds (funny enough) but no one there can apparently help. How about servicing your current ...
19th Septermber 2013 I called into 24 hour Mobility call centre to get my new i-phone 5 insured as I already have an existing policy with them on my Blackberry. Only to be told to call the underwriter "admin plus" to get the other handset added as 24 hour mobility can't help. I called AP ...
Did a online quote for myself S Smith and my Mom AW Smith. Received a call from King Price, friendly, efficient and CHEAP! Had immediate responses on ALL correspondences send to both consultants. Thank you so for proving good service still exist! Hope you guys get a BIG Christmas bonus - well ...