My sis and I have never received such pathetic service where not even management is incapable of resolving queries or calling clients timelessly. I renewed my contract with Simphiwe Mkhize who gave me a premium that I agreed to and was later debited a ridiculous amount. From the 27th November 2013 ...
I would like to thank Taryn with her excellent service. It is a pleasure to talk to somebody that is so friendly and on the ball. I sure hope to do business with you for a long time. ...
I recently discovered that I have shares in a few company's that my late father took out in my name. Totally lost, my mother called into the call centre as she is the executor and she had the documents. She was helped by a very friendly Angelique in your call centre. I phone today as they could ...
I get calls from these numbers all day, EVERYDAY: 011 981 7600 011 981 7200 011 891 300 011 981 8200 011 981 6000 011 981 7800 011 241 1000. I understand they are looking for a certain Mr van der Merwe and I have told them over 50 times that I am not who they are looking for. It has been TEN months ...
I ordered gifts on homechoice on 2 December. Once I received confirmation I waited a few days and then followed up with the call centre only to be informed that some items were not in stock. I informed the call centre agent of the urgency of the items as I was going on leave and needed them for ...
Janine van eeden was my outsurance consultant. I had to put in a claim for one of my optometric machines that broke down. This happened the day before all the hail storms in Gauteng. There was a problem on the claim specifications, and instead of just leaving it on the easy "sorry, there is a ...