A colleague missed his flight to Durban on Sunday evening. I remembered East Coast Radio's Consumer Watch segment on "Pay now, don't fly later" which aired a couple of weeks ago so I called first thing the next morning to reconfirm his return flight but was told that because he was a ...
I had a Telkom line installed a while back. Unfortunately my account fell into arrears and i was in Debt R3000 and my line was cut. I totally understand this and willingly paid the arrears. My final payment is due this month i wanted to apply again as the service was really good. I have been told ...
I took out a new bond with Absa-on signing the docuemnts i stated, i would be getting my own private insurance. I wanted to claim for hail damage. I was suprised to find out that i was in fact insured with Absa aswell. I went ahead and lodged a claim and at the same time cancelled the insurance. ...
Very rare do I ever have anything good to say about call centre personnel. But this time I have only good things to say about PHAPHANI .(contract money division) She was very pleasant, Knew exactly what I wanted, was able to assist me with international roaming and was very efficient in doing so. ...
Every month, I make arrangements to pay my MTN account on the 15th of the month. I have done this a few days ago. This morning, my Mtn service has been suspended. The only number provider on the Mtn website to call is the 808 number. I have been phoning this number for the last 3 hours. Each time I ...
I applied online for a smart device and it has taken me 2 days to get the correct information as a One Account Holder. The one hand does not know what the other is doing.By following up whether the application is in the system has proved to be even more frustrating. I have been given 3 different ...