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City: Call Centre
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Page 209

Mtn
Charged for calls I didn't make!

Bought a new phone on contract on the 25 of November, changed my prepaid number to Contract, Got credited with 60 Anytime minutes and 50 Sms'.. I only made three calls to 3 people which all less than 3 minutes; In fact, my remaining balance was 58 minutes and a few seconds. Can't remember the exact ...

Absa
Give False info

On Saturday i phoned the call center 0860008600 and spoke to Cindy Pretorius ask her for a settle amount on my credit card because i want to close it she told me that she can not give it to me over the phone. She said i must go into the bank to do it. I ask her if i go now to the bank i can close ...

Nedbank
Terrible service

Called d call centre now. Spoke to luyanda dlela. Wanted to know my balance on MY justsave account. After taking my details down, oops! Her system isnt workin. After a few mins, she comes back sayin she didnt no after 15.30, dey cant do anything.!!! So why stay opened. So i asked for a manager. ...

Vodacom
And disorganisation at Vodacom

Months late I decided to upgrade with Vodacom. What a disaster. Nearly three years later, in an environment of plummeting communication costs, I will now have to pay more for a 400 minute per month package than I did previously for a 500 minute package. Also on the new package minutes are held for ...

Vodacom
Please help URGENTLY

Dear Sir / Madam, I received an account from vodacom on a data card for approx R5000 last month. I have just received yet another account for approx R5000 this month. I now owe Vodacom some R10, 000 I chatted to my daughter who used the data bundle the whole year whilst studying in Pretoria. She ...