As advertised, Outsurance undertakes to pay you R400 if they can't beat your current insurance. They couldn't beat mine by a long shot! Undertook to send me an e-mail with a link and an sms with a PIN to be quoted on the link in the e-mail. Recived the sms but not the e-mail. Confirmed my e-mail ...
DURING OCTOBER 2013 DUE TO A STORM MY ROOF TILES WERE DAMAGED. OUTSURANCE WAS VERY DELAYED IN APPROVING THE CLAIM THUS THE SERVICE PROVIDERS WERE NOT ABLE TO ASIST ME AND SAID THEY WILL ONLY START NEXT YEAR. I AM BAFFLED WITH POOR SERVICES RECEIVED OVER AND OVER FROM OUTSURANCE AS TURN AROUND TIME ...
I tried to book a flight with SA Express, clicking on the available flights the website said that it is no longer available. I tried a few times, giving the website some time to update. I then called the call centre only to have my frustrations intensified! I spoke to the person on the line and ...
Hi, I will keep my complaint brief I have been trying to become a member of Bonitas for over a month now with no luck. Each time I phone they find something new wrong with my application, which is NOT the case! I even send an e-mail to one of the CEO's explaining my frustration. He told me that a ...
I would like to compliment the excellent service received on Monday evening (16/12) from Grace, the call centre agent, as well as the plumber that was called out. The manner in which it was dealt with was most impressive. It is a pleasure to work with this company. Keep up the good work! ...
On the 8th December I phoned to change my booking. I was told to go to the Bellville Branch by Kagiso at the call centre. I went there and the lady at the office said she can't do it because she doesn't have the system. I went back to my daughters home and phoned Greyhound again. I spoke again to ...