Every single day Discovery Health finds yet another way to disappoint their clients!!! I am going on holiday on Sunday morning at 02h00. Unfortunately my script is only due on Sunday, so you REFUSE to release the meds 1 day before?!?!??!? Really?!?!?!?!?!?! We pay thousands of rands every month to ...
If been trying to get hold of anybody that works at FNB regarding my credit card. If been calling and emailing for weeks now and nobody can assist me. Call centre keep on saying they'll call me back or email me back but nobody bothers to assist me. If been waiting for a credit card intrest review ...
Called the call centre on the 18th Dec to enquire why my order would only be delivered in Feb 2014 for a parcel that was supposed to take 24 hours and spoke to a delightful (NOT), helpful (NOT) lady called Alicia who not only had a rotten attitude but still did not action my request to have the ...
I am a single mother. Due to unforseen circumstances I missed one payment, which I agreed to pay directly into their account. Instead of sticking to this agreement they tried to debit my account for two instalments on the 21st of November. Only one went through, and the other is showing as an ...
Absolutely ridiculous. Had to phone on the 20th of December to try and get a proof of installation for a newly installed tracking unit but had no answer for 20min. What a disgrace, how does a call centre function with such turn around times? Where is the quality control checking coming in? If you ...
Hi, Around past 9 I called the mtn call centre to do a sim swap for my cell which Ive had for more than 10 years 083 392 1128, as Ive already ricad my new sim, then the consultant I spoke to asked me 4 questions and advised I got 3 right and unfortunately I have failed the security check and ...