'm extremely disappointed in the service from your company today. Never before have I had a problem so I never had to deal with your consultants at the call center. At my first attempt I had to hold the line for 6 minutes before getting through to somebody, when I got hold of this guy, he put me on ...
I had an accident 9 December 2013. I have spoken to several different agents every day, left messages for Thobile to phone back, which she didn't, asked to have her supervisor Suleiman phone me back, which didn't happen, this all to try and get information on my car, when I can expect it back, ...
On 11 June 2013, I took out a new data contract. I received a data sim card and mf10 wireless router. After countless phone calls to the technical department, I could not get it to work, so I put it aside. In September I called wanting to cancel and the consultant advised not to due to the cost. ...
Called re EFT deposit. Account closed by FNB without informing client. Money nowhere to be found. First contact Nao on 0875759404 told her the query which is quite involved. Obviously did not want to deal with it so put me back in queque. Spoke to Grace (Supervisor) who referred me to Investments ...
I received an sms that I can increase my credit limit by dialing a number that didn't work, I then decided to go to Ackermans store in randburg there was only 1 phone available that was used, I then offered to call myself with My airtime. I spoke to Nandi explained to her what my query was, she ...
Shaka, dealing with you over the phone to amend my policy was AWESOME!!! No mess, no fuss, just straight forward and an ABSOLUTE pleasure!!! You ROCK! ...