Phoned 10210, and sat in the queue on hold on your IVR for almost 100 minutes (98 to be exact), before getting a consultant who could not help me, and put me back in the queue. After 1h46 minutes, I finally got through to Bugela in DSL support. What happened to the call back feature? I've been ...
I am fed up with Autopage. I have been requesting that my upgrade be cancelled since last year November / December 2013. They collected the phone at end of November 2013 and I requested that the upgrade be cancelled as I was porting my number to Vodacom on 28 January 2014. I keep calling the call ...
"Don't give me attitude you ". That is what the call centre agent (Kaklego Mogape) said to me on the phone at 09:43 on 13/01/2014 when I had to be authenticated for the second time and I asked them to please hurry. Please note - at that point in time I was already holding for 10 minutes! ...
On Friday 10 January 2014 I received a call from the Chase call centre. After the first few seconds, realizing it is just another marketing spam call I ended the call. For the rest of the day, the same number phoned me at least every 40 minutes. I rejected each call. After each call on my cell ...
Need a settlement figure on my account. Trying to phone the Incredible Connection or Maravedi call centre is a nightmare. You phone, listen to the intro, hear the menu choices, pick one, and it's a dead end. You start again, intro, menu, pick, wait, wait, someone answers, tells you they can't help ...
I have been billed for data usage for 4 months event though my usage has been less than my bundle. I had to call three times to get them to understand. I was told 2 - 24 hours to resolve. I am still waiting three days later. In addition you are not allowed to talk to a complaints department. No ...