Thwarted to the uppermost extreme in Vodacom customer services as well as the way they hoodwink their clientele. I had my contract upgraded to a new handset in October 2012 at Vodacom East Rand Mall. When doing so I was advised by the consultant assisting me with my upgrade that I will only be ...
I spoke to a consultant about my query who then transferred me to the customer service. I was transferred to max investments section and spoke to Rashid Issacks. I did not get the necessary feedback, He asked that I speak to another section (fairbain Capital) and then call him. I asked why he ...
My 3G contract had expired and I went into the MTN store in Killarney to "upgrade" the contract. I was informed that if I stayed on the same contract (a data contract) I would not lose any of the data that I carried over - this was about 2GB's of data. I also requested that I my account ...
Still no response form cell C and its been 4 days now since i logged the complaint ...
In December I cancelled my Vitality contract and moved to Momentum, I then tried calling the call centre to transfer my contract, I could not get through to anyone and was kept on hold each time for 20 minutes and eventually ended the call. So disgusted with the call centre and service, my husband ...
Took out a contract with this pathetic Network in December. Half the time there is no connection have to turn my phone off six times a day to get network. Have logged 3 complaints in over 3 days ago. No feedback or resolution of my complaint. Ask to speak to a supervisor and they put you on hold ...