Booked a flight for myself and my wife about 2 weeks ago, wanted to add my son to the same booking reference, as we are Vitality members and qualify for a discount but was unable to do so on-line. So contacted the call centre to have this simple request processed and was advised by the call centre ...
Even though I complimenter Virgin Insurance for their good service I was not able to accept their very good quote for my insurance and had to cancel. I was called by Delano Trussel to confirm my cancellation, and he really did an excellent job to keep me as a customer. Thank you very much!!! ...
I paid up my loan and received a email stating that i need to provide them with banking details as there is a credit laying on the account. I did so, then they informed me No they need a bank statement proving that the account is mine and on the email they provided me with a telephone number to ...
I have been waiting on the line for a agent to help reverse a debit order the agent said to me that I will be assited in a minute but instead took 20 minutes and never took me of hold I have been a client of standard bank for over 9 years this comes from a bank that claims to be the best!!! ...
I am member of GEMS and because government does not subsidise other medical aids unless you are an existing client of another scheme. I am visually impaired in that I need to wear either spectacles or contact lenses for my short sightedness. GEMS usually operates on a two year cycle. To my ...
I received a voicemail message from a Autopage consultant on Wednesday 23/1, the agent advised the courier could not find anyone home when they attempted delivery. We work from from home so there is always somebody at our offices? I was then told that that the phone had been returned, taken into ...