I don't feel that people ever really take the time to praise companies and staff when they deliver exceptional service but we are very quick to complain. I know that the Discovery Call Centre is huge so I am really hoping that Edgar receives this compliment. I would like to thank Edgar for his ...
I just received a sms that my personal loan repayment will go off on the first. When after numerous emails I requested it to be on the 22nd of each month. The personal loan does not even show a balance on my Internet banking. They took a month to answer an email just to advise I need to call the ...
Dealt with Henry Shongwe for quotes on an existing policy. He was so helpful and willing to go the extra mile to give us the best possible deal. I am very impressed with the service given to us. Thank you Henry!! You are a star!! ...
I waited on the phone for 25 minutes in order to get information regarding a deposit made into my bank with a trace code. I still have not spoken with anyone and dont know what to do about it. I think it is disgusting and very frustrating. How do they actually deal with their own account holders? ...
So outsurance is running a huge campaign, saying they will pay the customer R400 if they cannot beat their current insurance. Well i currently pay R732 and outsurance quoted me R1700, so when i asked the consultant, so am i getting R400.00, i was told by her and her Manager Tich that i did not say ...
I just want to commend Senelo for really going out of her way. After discussions with the panel beaters as well as some other staff at Dial-Direct she was the only one willing to assist and solve my problem. ...