About a week or so ago I took out insurance with Dial Direct. i was happy with the premiums and the service was OK. Yesterday i was reading through my policy schedule (I only received it yesterday) and I noticed that over and above my basic excess, I would, if I had a claim, pay a basic excess of ...
I fell pregnant last year, my GP refered me to my gynie and i was issued with an auth code. now this year it appears the policy changed for 2013. I need to go for my second appointment but im switching gynies so i need a new auth code. called the call centre was advised to go back to my GP to get ...
Today I recieved a call from Gabby in the collections team... she introduced herself and then commenced with telling me my account is in arreares and when can i pay. I explained im not sure when i will have the money and i explaine that they normally deduct on a 23rd... and she talks again saying ...
I just want to thank JACOB that is working for Miway Insurance. What a good man with exelent customer service. Your Company is very prevliage to have such a employee working for you. Thank you so much JACOB hope to deal with you soon Regards Marlene Karsten ...
Good day I would like to express my dissatisfaction with Cell C and their customer service. Firstly, my account was debited in error during the month of December 2012, when I had called to query this I was told that it's due to me upgrading, of which I did not upgrade. I received an upgrade in July ...
I have a problem with my laptop. I logged a call with the lenovo call centre (which eventually results in you speaking to someone in outer mongolia or further. I was promised a technician would come out ten days ago, still hasn;t happened. I called again yesterday, and was promised they would call ...