Dear Sarita, Thank you for the friendly and effecient help this morning in updating me on my investment policies. You are a star! And a true ambassodor to SANLAM. Regards ...
I heard an ad on Metro FM on Monday the 11 February 2013 on my way to work, about Outsurance. That if they can not match your current insurance premium, they will pay you R400. On the same Monday I called Outsurance call centre for a quote for my car and household insurance. Unfortunately their ...
I had a refund query where i been billed for termination of a contract which served a full 24 months. Go Figure... not much joy from the service agents until i spoke with Vivian Chetty. good service and thanks for the follow up call much appreciated. ...
I have been a student with college SA from June 2010.My company then decided to pay for my studies and I only started writing my exams thereafter 2 to 3 papers every semister now I have to papers left that I need to rewrite and I'm asked to pay a Registration fee of R520.00 why when firstly Im re ...
Truely Pathetic! 6 calls in one day about a billing query! And still no resolution to anything! Your agents are sloppy and have no customer service skills at all! NO problem resolution skills, NO listening skills and absolutely NO idea how any of your systems or procedures should work. I shudder to ...
My phone has been disconnected since last week Friday I have been calling the call centre every day with them telling me that they have sent a re submission through every time. All that has happened is i have been to everytime telling me they will put me phone on within three hours. This is all due ...