I am a Capitec Customer I called the callcentre as my account is been debited by a company I cancelled a policy with I need information from the 0860 number as I want my debit order reversed and I was advised that theres a new ruling which I heard nothing about The company has to give you a letter ...
A call centre consultant from Yellow Mobile contacted me in order to try and sell me a contract. After politely telling her that I'm not interested, she aggressively told me that she just needs two minutes of my time. I politely told her again that I'm not interested, upon which she slams the phone ...
I'm a new customer to Cell C customer. I have a billing query, called the call centre and asked them to please call me back, as I am not allowed to call on a cell phone where a work. I also do not want to pay phone charges by calling the 084140 number and pay for something Cell C messed up. Why do ...
Called Dial Direct to change my debit order banking details only, and Eon took the time to run through my entire policy as a refresher. I feel more informed, and my mind is at rest. Thank you Eon. Your service was genuine and most helpful. Keep up the good work. ...
In December 2012 I switched from Standard Bank to FNB. I informed Cell C of these changes & I got an sms from them confirming that the details have been changed. The next instalment was supposed to run at the end of January 2013 and it didn't, I then e-mailed Cell C asking them why they haven't ...
Since August/September last year - I've been submitting invoices to discovery that I had to pay myself and they need to refund me. I am on a medical plan that costs me about R3200 for a SINGLE person a month. First - the turn-around-time was communicated as 2 business days. Then... Couple of calls ...