In January I decided to move to Cell C from Vodacom in order to save money. It has since become clear that this was a bad mistake. Cell C sent me an SMS on 13 Feb to inform me that the handset will be delivered "shortly". I phoned them on 14, 15, 18 and 19 Feb and each day get told that ...
I requested a call back for a sale last week, the agent called and we finalized everything. Had I known it would take forever for the phone to get to me I would've gone to the nearest outlet as opposed to ordering online. The wait is unwelcome. ...
I have had the same problem with my MTN loyalty points for the past 4 months and have phoned into the MTN prepaid call centre at least once every 2 weeks only to be told that 'a query has been logged', 'it has been escalated', 'no one knows whats going on' or that 'I should call back in 24-48 ...
It is unexceptable that after many calls to discovery I have not had feedback on the tapes which would clear my name. Payment was made and when the call centre was called they confirmed that no action would be taken yet due to their an ITC listing was made. Still waiting for feedback and I have ...
Updating of existing policy, Lucas was very helpfull, professional and friendly. He is up to date with his products! Just great to work with competent people, no hassles Love it!!! Keep it up Lucas!! ...
Dear Mr Peter I have been waiting for my provident money for two months now, I have faxed and emailed my banking details over and over again but they always say its not clear enough. I emailed it again very clear copy of my banking details. I can't get hold of the call centre anymore I keep calling ...