Good day I am very unhappy with service received from Vodacom. I contacted Vodacom on the 13th of February with regards to my upgrade query and still no feedback, i phone everyday for an update and to find out what is happening and all im told is we will get back to you but no one does and no one ...
I realised that Vodacom has been decucting money from my bank account for an account that is not mine. I called them up and they confirmed that this is not my account, somehow another person managed to link their account to my bank account. Hard to believe I had to jump through hoops to get a ...
I am disgusted at the service i received from and FNB contact centre agent. He should not be in that position as he does not know what he is doing. I requested for my debit date to be correct, I know that there is a magtape that needs to be run - but i am calling before the mag tape run to make the ...
Hi I opened an email account on behalf of a company kamusi project solutions that I was part of. The company did not survive and we had to close it. I received a phone call from Mweb about the account and I advised the consultant to close the account on the phone. I paid what was outstanding but ...
In October 2012, when I asked Outsurance to quote me on my new vehicle, they initially gave me a quote of - R1500 pm and after informing Shaka that I got a better quote from a competitor, he then told me to hold on as he "will" get me a better quote. He then came back with a better quote ...
In January, i received a notification that my cell phone debit order was returned. So i made an EFT payment. I sent the proof of payment viA fax and email to different consultants about 7 times before they activated my cell phone account again. I noticed that the debit order went off a day after I ...