On Tuesday 18/02/2013 i hit a pot hole. I phoned the insurance and they advised that they will send a towing truck. The lady was very helpful and made follow up calls. The problem started when I wanted to put in a claim. Every time I called I was advised that someone will call me. I was taken to ...
In November 2012 I was on the Keycare Plus plan and went to see a dentist in the dentistry network. I had three fillings done, and then received a bill from my dentist in January 2013 saying that Discovery is not paying for the fillings and that the bill is now for my account. On the keycare plus ...
Momentum Health doesn't reply to emails, I have sent numerous emails regarding the payments for my premiums. I don't want my membership to be terminated so I emailed to find out what my options are but nobody cares. When my premium is outstanding they are really quick to call me or email but when I ...
I applied for a speed stick from Cell C about 3 weeks ago and a few days after the application I got a call from one of the agents saying the application needed to be redone and I was fine with that. I was told that my order will reach me within 7 days and it's been three weeks and I still don't ...
I called the call centre this morning and was transferred from pillar to post, eventually I got through to Jonathan Pandeka, who made an effort to assist me with my query. He took my numbers and called me back the same time. He forwarded my query to the relevant department and made sure that I am ...
Why is it that these days you can open an Account within 24 hours, but when you request for the account to be closed it takes an establishment (according to the call centre 36 days) but has been a struggle for me since beginning of January 2013 already. First the account is in credit so they don't ...